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Ohio
Quick answers about reaching our sales, customer service, and HR teams.
M&M Industries sales representatives can help you choose the right plastic pail, compare sizes and materials, understand UN-rated and food-grade options, explore custom decoration, request pricing, and find the best packaging solution for your application.
You don't need to know exactly which pail you need before contacting us. Tell us about your product, application, packaging requirements, and goals, and our sales team can help identify the M&M Industries options that may be the best fit.
Choosing the Right Plastic Pail
With multiple pail sizes, shapes, materials, and closure systems available, our sales representatives can help you compare options based on your specific application, including:
• Plastic pail sizes and capacities
• Round vs. square plastic pails
• HDPE vs. polypropylene (PP) pails
• Pail and lid combinations
• Closure and tamper-evident options
• Product availability
• Food-grade packaging options
• UN-rated pails and available configurations
• Application-specific packaging requirements
Custom Plastic Pails and Branding
If your packaging needs to do more than contain your product, our team can also help you explore customization and decoration options.
Depending on the pail and application, M&M Industries offers options such as:
• Custom pail colors
• Custom decoration and branding
• In-Mold Labeling (IML)
• Dry Offset Printing
• Heat Transfer Labeling
• Custom packaging development
• Product and packaging design support
Our sales team can help determine which decoration and customization options are compatible with the pail you're considering.
Specifications, Shipping and Ordering
Your sales representative can also help answer questions related to the logistics of purchasing and shipping plastic pails, including:
• Pail and lid specifications
• Pail dimensions and weights
• Pallet quantities
• Truckload quantities
• Manufacturing locations
• Product availability
• Quotes and pricing
• Lead times
• Ordering information
What If I Don't Know Which Plastic Pail I Need?
That's exactly where our sales team can help.
You don't need to have a pail style, resin, closure, or exact size selected before contacting M&M Industries. Providing information about what you're packaging, the amount of product being packaged, how the package will be transported and used, and any special requirements gives our team a starting point for helping you identify an appropriate solution.
If your application involves requirements such as UN-rated packaging, food-contact materials, specific resin types, custom decoration, or specialized closures, be sure to mention those needs when you contact us.
How Do I Contact M&M Industries Sales?
Email sales@mmcontainer.com or call 423-821-3302 to get started.
If you're unsure which M&M Industries sales representative serves your location or application, that's okay. Send us some basic information about your packaging needs, and we'll direct your inquiry to the appropriate member of our sales team.
Find your M&M Industries sales representative by region or use our sales territory map to connect with the right person. Not sure who to contact? Email sales@mmcontainer.com or call 423-821-3302, and our team will direct you to the appropriate representative.
M&M Industries has a dedicated sales team serving customers across the United States. Whether you're looking for help choosing the right plastic pail, requesting a quote, discussing a custom packaging application, determining product availability, or finding the M&M Industries manufacturing location that best supports your needs, our sales team can help connect you with the right solution.
The easiest way to identify your representative is to view our Sales Territory Map, which shows the M&M Industries sales representative serving your area.
View the M&M Industries Sales Territory Map →
M&M Industries Sales Team
Our sales team includes regional, national account, business development, and specialized market support:
• Steven Tatum — Southeast Sales Manager
Serving customers throughout the Southeast region.
• John Payne — Midwest Sales Manager
Serving customers throughout the Midwest region.
• Gerry Chandik — Northeast Sales Manager
Serving customers throughout the Northeast region.
• Wade Van Dyke — Business Development Manager, West Region
Supporting customers and business development opportunities throughout the Western region.
• Geoff Rupp — National Accounts Manager
Supporting M&M Industries national accounts and customers with needs that extend across multiple regions.
• Ray Turnbull — Regional Sales Manager
Supporting customers within his assigned sales territory. Refer to our Sales Territory Map to see the specific areas Ray serves.
• Kellie Moore — Business Manager, Water Treatment
Supporting customers and opportunities within the water treatment market.
What If I Don't Know Which Sales Representative to Contact?
No problem. You do not need to know your M&M Industries sales territory before reaching out.
Email sales@mmcontainer.com with information about your company, location, product, or packaging needs, and your inquiry will be directed to the appropriate member of our sales team.
You can also call our main office at 423-821-3302, and our team will help connect you with the right representative.
Contact M&M Industries Customer Service by location for help with orders, product questions, shipping, logistics, and other customer needs. Our customer service teams support customers from our Tennessee, Arizona, and Ohio locations.
The best customer service contact depends on the M&M Industries location supporting your account or order.
Tennessee Customer Service
For customer service needs associated with our 316 Corporate Place and East 14th Street facilities in Chattanooga, Tennessee, contact:
Email: TNCustomerService@mmcontainer.com
Tennessee Customer Service Team:
• Paige King — Customer Service Manager
Supporting the 316 Corporate Place and East 14th Street Chattanooga locations.
• Ashlyn Acker — Customer Service Representative II
316 Corporate Place
• Brianna Tripp — Customer Service Representative II
316 Corporate Place
Arizona Customer Service
For customer service needs associated with our Phoenix, Arizona manufacturing facility, contact:
Email: AZCustomerService@mmcontainer.com
Arizona Customer Service Team:
• Breanna Talley — Customer Service Manager
• Jose Ojeda — Customer Logistics Coordinator
Ohio Customer Service
For customer service needs associated with our Lordstown, Ohio manufacturing facility, contact:
Email: OHCustomerService@mmcontainer.com
Ohio Customer Service Team:
• Katie Hawkins — Customer Service Manager
What Can M&M Industries Customer Service Help With?
Our customer service teams can help direct customers with questions related to:
• Existing orders
• Order status and updates
• Shipping and delivery questions
• Logistics coordination
• Product availability
• Pail and lid information
• Order documentation
• General account and customer service questions
• Connecting you with the appropriate M&M Industries department when additional assistance is needed
What If I Don't Know Which M&M Industries Location to Contact?
If you're an existing customer and aren't sure which customer service team supports your account, refer to your existing order information or M&M Industries contact to determine which manufacturing location is handling your business.
If you're looking to purchase M&M Industries plastic pails, request pricing, or determine which product is right for your application, contact our Sales team at sales@mmcontainer.com or call 423-821-3302 to be connected with the appropriate sales representative.
Contact the M&M Industries Human Resources team for HR-related questions at our Chattanooga, TN; Phoenix, AZ; and Lordstown, OH locations, or reach our HR Manager for company-wide assistance.
Chattanooga, Tennessee – 316 Corporate Place
Ellie Davis — HR Generalist
Phone: 423-619-6677
Chattanooga, Tennessee – East 14th Street
Romona Francisco — HR Generalist
Phone: 423-480-4968
Phoenix, Arizona
Erika Torres — HR Generalist
Phone: 480-698-5919
Lordstown, Ohio
Collette Frank — HR Generalist
Phone: 330-993-0725
All M&M Industries Locations
Brianda Diaz — HR Manager, All Plants
Phone: 423-762-9971
For questions about current job openings or submitting an employment application, visit the M&M Industries Careers page:
M&M Industries provides compliance statements and documentation covering packaging materials, food-contact requirements, California Proposition 65, sustainability, human trafficking and slavery, conflict minerals, and other regulatory topics.
Current M&M Industries compliance documents include:
• TPCH Compliance Statement
Information regarding M&M Industries' compliance with applicable Toxics in Packaging requirements, heavy metals, and specified chemicals and additives.
• Sustainable Development & Climate Change Statement
Information about M&M Industries' sustainability initiatives, energy reduction, recycling practices, recycled resin, and responsible material sourcing.
• California Proposition 65 Statement
Information regarding M&M Industries' rigid plastic packaging and California Proposition 65 compliance.
• Continuing Guaranty Under the Federal Food, Drug and Cosmetic Act
Information regarding applicable FDA requirements and materials used in M&M Industries plastic packaging for direct food-contact applications.
• Human Trafficking & Slavery Statement
M&M Industries' policies and commitments regarding human trafficking, forced labor, child labor, human rights, and supply chain responsibility.
• Conflict Minerals Statement
Information regarding M&M Industries' compliance with Section 1502 of the Dodd-Frank Act and conflict minerals requirements.
Please refer to the individual documents above for the complete and most current compliance information applicable to each topic.
