Key Responsibilities:
Recruitment and Onboarding:
- Manage the full recruitment lifecycle, including job postings, resume screening, interviewing, and extending job offers.
- Coordinate new hire onboarding activities, including orientation sessions, paperwork completion, and training.
- Make some entry level hiring decisions.
Employee Relations:
- Serve as a point of contact for employee inquiries regarding HR policies, procedures, and benefits.
- Advise all employees regarding company policy administration.
- Investigate and address employee relations issues including conflict resolution, and reports of harassment, discrimination and retaliation.
- Conduct other investigations and make recommendations to members of management regarding the same.
- Administer some termination decisions.
Benefits Administration:
- Administer employee benefits programs, including enrollment, changes, and terminations.
- Coordinate with benefit providers and ensure compliance with benefit regulations.
Performance Management:
- Support performance management processes, including goal setting, performance reviews, and coaching managers on performance-related matters.
- Assist in developing and implementing performance improvement plans as needed.
- Coach managers on performance-related matters and provide guidance on performance improvement plans.
- Support the implementation of performance management systems and tools.
HR Administration:
- Maintain accurate and up-to-date employee records in the HRIS (Human Resources Information System).
- Prepare HR-related reports and analyze HR metrics to identify trends and areas for improvement.
- Ensure compliance with federal, state, and local employment laws and regulations.
Training and Development:
- Assist in identifying training needs and coordinating employee training and development programs.
- Facilitate training sessions on HR-related topics as needed.
- Seeks out and proactively stays updated on changes and developments in the HR field.
- Willingness to participate in training and professional development opportunities.
- Ability to adapt to evolving HR practices and technologies.
- Participate in training and professional development opportunities.
- Participates in HR departmental initiatives and collaborates on cross-company projects as requested.
QUALIFICATIONS
Competencies (Knowledge/Skills/Abilities)
- Communication:
- Clear and concise verbal and written communication skills.
- Ability to effectively communicate with employees, managers, and external stakeholders.
- Active listening skills to understand concerns and provide appropriate guidance.
- Interpersonal Skills:
- Ability to build positive relationships with employees at all levels of the organization.
- Empathy and sensitivity in handling employee concerns and issues.
- Skill in influencing and persuading others to achieve desired outcomes.
- Problem-Solving:
- Analytical skills to assess situations, identify root causes, and propose solutions.
- Ability to think critically and creatively to resolve HR-related challenges.
- Decision-making skills to make sound judgments based on available information.
- Conflict Resolution:
- Skill in managing conflicts and resolving disputes in a fair and impartial manner.
- Ability to facilitate constructive conversations and negotiations to reach resolution.
- Knowledge of conflict resolution techniques and strategies.
- Ethics and Integrity:
- Commitment to upholding ethical standards and maintaining confidentiality.
- Integrity in handling sensitive information and making ethical decisions.
- Adherence to HR policies, procedures, and regulatory requirements.
- Adaptability:
- Flexibility and openness to change in a dynamic work environment.
- Ability to adapt to new situations, technologies, and processes.
- Resilience in dealing with ambiguity and uncertainty.
- Organizational Skills:
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Attention to detail and accuracy in completing tasks and documentation.
- Time management skills to prioritize workload and meet deadlines effectively.
- HR Functional Expertise:
- Knowledge of HR principles, practices, and regulations.
- Strong knowledge of employment laws and regulations including but not limited to FMLA, ADA, FLSA, and EEOC guidelines.
- Proficiency in Microsoft Office Suite.
- Proficiency in HR processes and procedures, such as recruitment, onboarding, performance management, and benefits administration.
- Skill using HRIS (Human Resources Information System) and other HR-related software.
Education
- Bachelor’s degree in human resources, Business administration, or a related field or equivalent combination of education and experience required.
Licenses and Certifications
- HR certification (e.g., SHRM-CP, PHR) or ability to obtain certification within two years preferred.
Experience
- Minimum of four (4) years of experience in HR roles, with a focus on HR Generalist responsibilities required.
OTHER
Bilingual Spanish speaking preferred.
Manage People- (No)
