Key Responsibilities:
- Utilize Dayforce to streamline and automate HR processes, including employee data management, payroll, benefits administration, and performance management.
- Working with the HR Operations Manager - Continuously evaluate system functionality and recommend enhancements to improve efficiency and user experience.
- Serve as primary administrator for the HCMS platform, managing user access, permissions, and security settings. Ensure data integrity and compliance with privacy regulations through regular audits and controls.
- Updates and maintains all internal tables and codes for the HRIS system. Maintains security access and provides training and documentation for end users. Acts as custodian for HRIS/payroll documentation to ensure procedures, changes and upgrades are properly documented.
- Stay informed about product updates, enhancements, and industry trends to maximize the value of the HCMS investment.
- Develops, designs, and prepares standard and non-standard reports that capture, extract and retain personnel and compensation data from HRIS using a report writing program. Ensures accuracy and integrity of the data. Assists end users with obtaining information electronically
- Educate HR staff and end-users on HCMS functionality, best practices, and workflows.
- Provide ongoing support and troubleshooting assistance to resolve system-related issues.
- Working with the HR Operations Manager - Utilize HCMS data and analytics to generate meaningful insights and reports on HR metrics, trends, and KPIs.
- Partner with HR leadership to identify opportunities for process improvements, resource optimization, and strategic decision-making.
- Oversee the end-to-end payroll process, ensuring accuracy and compliance with federal, state and local regulations.
- Computes wages and overtime payments, deductions, garnishments, payroll calculations, tax computations, check preparations, payroll reporting, and tax reporting. Ensures compliance with City policies, Fair Labor Standards Act (FLSA), and Internal Revenue Service (IRS) by auditing paid and unpaid work hours for all departments. Performs random audits of system computations of wage and differential pay. Cross Checks totals to ensure accuracy and balance. Assists with maintaining records of accrued vacation, sick leave, personal time, and other paid and non-paid leaves. Assist employees with payroll-related questions by researching data and responding in a timely and professional manner. Performs what-If calculations on payroll-related issues and advises employees on the net effect on their paycheck. Assists in creation and maintenance of payroll related standard operating procedures and policies. Responsible for conducting research on payroll-related topics and making recommendations. Prepares special management reports by researching regulations, system operations and output. Obtains authorization to release pay related information to external agencies after review of City policies.
- Conducts audits of payroll taxes for compliance with state and federal regulations. Drafts reports for the audit to ensure a high level of accuracy for reporting taxes. Provides cost information as required to finance department.
- Investigates problems, troubleshoots, and recommends corrective action on HR or payroll related issues. Prepares and gives presentations on various payroll and HRIS issues.
QUALIFICATIONS
Competencies (Knowledge/Skills/Abilities)
- Strong understanding of HRIS systems, data management, and relevant software.
- Knowledge of HRIS (Dayforce)
- Knowledge of Payroll processing
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Detail-oriented with a commitment to accuracy and confidentiality.
- Ability to influence and manage change
- Strong planning and project management skills.
- Ability to troubleshoot technical issues and resolve payroll discrepancies.
Education
- Bachelor's degree in Human Resources, Information Technology or a related field or equivalent combination of education, training and experience required.
Licenses and Certifications
- Relevant SHRM certification is preferred.
Experience
- Minimum of five (5) years of experience in HR operations, with a focus on HCMS and HR systems management, payroll administration, benefits administration, and HR compliance.
